Fathimahhayati, Lina Dianati

• Vol 9, No 1 (2023): JUNI 2023 - Articles
  Analisis Kualitas Pelayanan Menggunakan Metode Servqual Dan Importance Performance Analysis (IPA) (Studi Kasus: PDAM Tirta Tuah Benua Kutai Timur)
  Abstract  PDF

Jurnal Teknik Industri

P-ISSN 2460-898X | E-ISSN 2714-6235

Published by:

Industrial Engineering Department

Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia

Office Address:

H.R. Soebrantas KM 15.5, Tampan, Pekanbaru, Riau, Indonesia 28293

email: jti.fst@uin-suska.ac.id

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