Deep Support Vector Data Description for Anomaly Detection in Credit Insurance Claim Processes

Sari Ramadhana, Erna Budhiarti Nababan, Opim Salim Sitompul

Abstract


This study evaluates Deep Support Vector Data Description (Deep-SVDD) for anomaly detection in credit insurance claim submissions processed through host-to-host systems. The model addresses irregularities such as duplicate claims, inconsistent values, and delayed reporting by learning normal claim behavior in a latent space and applying calibrated thresholds. Using a dataset of 5,000 claims with mixed-type variables, Deep-SVDD achieved strong performance on the validation set, with high precision, recall, and ROC-AUC. Confusion matrix and Recall@K analyses confirmed low false alarms and effective anomaly ranking, capturing a substantial portion of anomalies among top-ranked claims. These results demonstrate Deep-SVDD’s potential as a scalable and efficient early detection layer, improving transparency and reliability in credit insurance claim verification.

Keywords


Anomaly Detection; Credit Insurance; Deep-SVDD; Machine Learning; ROC-AUC

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References


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DOI: http://dx.doi.org/10.24014/ijaidm.v8i3.38134

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