Overlooking the magnificent Arabian Sea at the end of Marine Drive in Mumbai is Hotel Marine Plaza, a fashionable, 5 star hotel in Mumbai setting planet class standards in hospitality and comfort. I believe it was just that the time was appropriate for individuals wanting to really feel that they were component of anything and not just staying in massive hotels that all looked the same where almost everything was really scripted and formal in terms of how they interacted with guests. The term "life style hotel," I feel that was coined by some individuals in the bigger chain business as a way to make the huge bucks. It turns out the Bill genuinely didn't know a lot about hotels, and when he opened in 1981, it was a bit of a disaster. Bjorn Hanson, hospitality consultant and clinical professor at NYU's Hospitality College, and former financial advisor for Coopers & Lybrand (now Pricewaterhouse Coopers), specializing in hospitality and real estate: When I went into Morgans, my sense

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