An Experimental Vignette Study of How Supervisor Developmental Feedback and Psychological Safety Influence Intention to Innovative Work Behavior in Education Technology Company
Abstract
This study examines the influence of supervisor developmental feedback (SDF) and psychological safety (PS) on the intention to engage in innovative work behavior in educational technology (EdTech) companies in Indonesia through experimental vignette method (EVM). The participants of this study consisted of 287 employees from EdTech companies in the Jabodetabek area. Participants were provided with hypothetical scenario to form perceptions of manipulated scenarios. Data were collected using an Indonesian version of the intention to innovative work behavior scale after reading the hypothetical scenario. Descriptive statistical techniques and factorial ANOVA were used for data analysis. The results indicate that SDF significantly predicts intention to engage in innovative work behavior (F(1, 283)=27.86; p=.00). Similarly, PS also significantly predicts intention to innovative work behavior (F(1, 283)=164.41; p=.00). However, the interaction between SDF and PS does not have a significant effect on the intention to innovative work behavior (F(1, 283)=.74; p=.39). Understanding the influence of SDF and PS on innovative work behavior (IWB) can assist supervisors in creating a psychologically safe environment and providing developmental feedback to enhance employees' intention to engage in innovative work behavior.
Full Text:
PDFReferences
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Aguinis, H., & Bradley, K. J. (2014). Best practice recommendations for designing and implementing experimental vignette methodology studies. Organizational Research Methods, 17(4), 351–371. https://doi.org/10.1177/1094428114547952
Almeida, J. G., Hartog, D. N. Den, De Hoogh, A. H. B., Franco, V. R., & Porto, J. B. (2022). Harmful Leader Behaviors: Toward an Increased Understanding of How Different Forms of Unethical Leader Behavior Can Harm Subordinates. Journal of Business Ethics, 180(1), 215–244. https://doi.org/10.1007/s10551-021-04864-7
Armitage, C. J., & Conner, M. (2001). Efficacy of the Theory of Planned Behaviour: A meta-analytic review. British Journal of Social Psychology, 40(4), 471–499. https://doi.org/10.1348/014466601164939
Atzmüller, C., & Steiner, P. M. (2010). Experimental Vignette Studies in Survey Research. Methodology, 6(3), 128–138. https://doi.org/10.1027/1614-2241/a000014
Bak, H. (2020). Supervisor Feedback and Innovative Work Behavior: The Mediating Roles of Trust in Supervisor and Affective Commitment. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.559160
Bhardwaj, R., Yarrow, N., & Calì, M. (2020). EdTech in Indonesia: Ready for Take-off? World Bank Group.
Carmeli, A., Sheaffer, Z., Binyamin, G., Reiter-Palmon, R., & Shimoni, T. (2014). Transformational Leadership and Creative Problem-Solving: The Mediating Role of Psychological Safety and Reflexivity. The Journal of Creative Behavior, 48(2), 115–135. https://doi.org/10.1002/jocb.43
Charness, G., Gneezy, U., & Kuhn, M. A. (2012). Experimental methods: Between-subject and within-subject design. Journal of Economic Behavior & Organization, 81(1), 1–8. https://doi.org/10.1016/j.jebo.2011.08.009
Choi, S. H., & Lee, J. M. (2020). The effect of work-life balance on organizational commitment and organizational citizenship behavior: the mediating role of psychological safety. Journal of Digital Convergence, 18(3), 83–92.
Crommelinck, M.1 , Devloo, T.1 , Anseel, F., & De Beuckelaer, A. (2013).What my boss thinks I do, and what I actually do: Explaining agreement between self- and supervisor rated innovative performance [Unpublished Psychology Dissertations].Universiteit Gent. https://biblio.ugent.be/publication/4193645/file/4336804.pdf
Cummings, A. (2010). Building innovation capabilities for cashew nut processing in El Salvador .
Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999
Edmondson, A. C. (2019). The Fearless Organization: Creating Psychological Safety in the workplace for learning, Innovation, and growth. John Wiley & Sons, Inc.
Eifler, S., & Petzold, K. (2019). Validity Aspects of Vignette Experiments: Expected “What‐If” Differences Between Reports of Behavioral Intentions and Actual Behavior. In Experimental Methods in Survey Research (pp. 393–416). Wiley. https://doi.org/10.1002/9781119083771.ch20
Etikariena, A. (2018). The effect of psychological capital as a mediator variable on the relationship between work happiness and innovative work behavior. In Diversity in unity: Perspectives from psychology and behavioral sciences (pp. 379–386). Routledge.
Etikariena, A., & Muluk, H. (2014). Correlation between Organizational Memory and Innovative Work Behavior. Makara Human Behavior Studies in Asia, 18(2), 77. https://doi.org/10.7454/mssh.v18i2.3463
Fairchild, A. J., & MacKinnon, D. P. (2009). A General Model for Testing Mediation and Moderation Effects. Prevention Science, 10(2), 87–99. https://doi.org/10.1007/s11121-008-0109-6
Fong, C. J., Patall, E. A., Vasquez, A. C., & Stautberg, S. (2019). A Meta-Analysis of Negative Feedback on Intrinsic Motivation. Educational Psychology Review, 31(1), 121–162. https://doi.org/10.1007/s10648-018-9446-6
Furstenthal, L., Hirt, M., & Roth, E. (2021). Innovation: Your launchpad out of the COVID-19 crisis. McKinsey & Company.
Gravetter, F. J., & Forzano, L.-A. B. (2012). Research methods for the behavioral sciences. Cengage Learning, Inc.
Hasel, M. C., & Grover, S. L. (2017). An integrative model of trust and leadership. Leadership & Organization Development Journal, 38(6), 849–867. https://doi.org/10.1108/lodj-12-2015-0293
Janssen, O. (2000). Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Januszewski, A., & Molenda, M. (2013). Educational technology: A definition with commentary. Routledge.
Javed, B., Naqvi, S. M. M. R., Khan, A. K., Arjoon, S., & Tayyeb, H. H. (2019). Impact of inclusive leadership on innovative work behavior: The role of psychological safety. Journal of Management & Organization, 25(1), 117–136. https://doi.org/10.1017/jmo.2017.3
Lee, I.-C., Chen, E. E., Tsai, C.-H., Yen, N.-S., Chen, A. L. P., & Lin, W.-C. (2016). Voting Intention and Choices: Are Voters Always Rational and Deliberative? PLOS ONE, 11(2), e0148643. https://doi.org/10.1371/journal.pone.0148643
Li, C., & Lalani, F. (2020). The COVID-19 pandemic has changed education forever. this is how. World Economic Forum.
Nemanich, L. A., & Vera, D. (2009). Transformational leadership and ambidexterity in the context of an acquisition. The Leadership Quarterly, 20(1), 19–33. https://doi.org/10.1016/j.leaqua.2008.11.002
Nurhadi, M. (2022). 8 startup indonesia bubar dan phk karyawan, terbaru ada pahamfy dan mpl. Suara.Com.
Nyumba, T. O., Wilson, K., Derrick, C. J., & Mukherjee, N. (2018). The use of focus group discussion methodology: Insights from two decades of application in conservation. Methods in Ecology and Evolution, 9(1), 20–32. https://doi.org/10.1111/2041-210X.12860
Price, P., Jhangiani, R., & Chiang, I. (2015). Research Methods of Psychology – 2nd Canadian Edition. Victoria, B.C. BCcampus.
Rathi, A. (2014). To encourage innovation, make it a competition. Harvard Business Review.
Ravenry. (2020). I360 : Report Edutech Industry in Indonesia is the second of a series of report.
Rorie, M., Simpson, S. S., & Boppre, B. (2018). Chapter 5: Factorial survey research in the study of environmental regulatory processes. Empirical Legal Research in Action, 137-173.
Scott, S. G., & Bruce, R. A. (1994). Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.2307/256701
Siedlecka, E., & Denson, T. F. (2019). Experimental Methods for Inducing Basic Emotions: A Qualitative Review. Emotion Review, 11(1), 87–97. https://doi.org/10.1177/1754073917749016
Strobl, A., Matzler, K., Nketia, B. A., & Veider, V. (2020). Individual innovation behavior and firm-level exploration and exploitation: how family firms make the most of their managers. Review of Managerial Science, 14(4), 809–844. https://doi.org/10.1007/s11846-018-0309-9
Su, W., Lyu, B., Liu, Y., Chen, H., & Fan, J. (2019). Supervisor developmental feedback and employee performance: The roles of feedback-seeking and political skill. Journal of Psychology in Africa, 29(5), 435–442. https://doi.org/10.1080/14330237.2019.1665879
Trope, Y., & Liberman, N. (2010). Construal-level theory of psychological distance. Psychological Review, 117(2), 440–463. https://doi.org/10.1037/a0018963
Walumbwa, F. O., & Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: Mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, 94(5), 1275–1286. https://doi.org/10.1037/a0015848
Wason, K. D., Polonsky, M. J., & Hyman, M. R. (2002). Designing Vignette Studies in Marketing. Australasian Marketing Journal, 10(3), 41–58. https://doi.org/10.1016/S1441-3582(02)70157-2
Xiao, Y., Liu, S., & Dai, T. (2021). Positive and Negative Supervisor Development Feedback, Team Harmonious Innovation Passion and Team Creativity. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.681910
Yeung, S. P., & Wong, W. I. (2018). Gender Labels on Gender-Neutral Colors: Do they Affect Children’s Color Preferences and Play Performance? Sex Roles, 79(5–6), 260–272. https://doi.org/10.1007/s11199-017-0875-3
Zhang, Z., Liu, M., & Yang, Q. (2021). Examining the External Antecedents of Innovative Work Behavior: The Role of Government Support for Talent Policy. International Journal of Environmental Research and Public Health, 18(3), 1213. https://doi.org/10.3390/ijerph18031213
Zheng, X., Diaz, I., Jing, Y., & Chiaburu, D. S. (2015). Positive and negative supervisor developmental feedback and task-performance. Leadership & Organization Development Journal, 36(2), 212–232. https://doi.org/10.1108/LODJ-04-2013-0039
DOI: http://dx.doi.org/10.24014/jp.v20i1.24970
Refbacks
- There are currently no refbacks.
REDAKSI : JURNAL PSIKOLOGI
Jl. H.R. Soebrantas Km. 15.5 No. 155 Gedung Fakultas Psikologi UIN Sultan Syarif Kasim Riau Kel. Tuahmadani Kec. Tampan Pekanbaru - Riau 28293.
E-mail : jurnal.psikologi@uin-suska.ac.id / Website : http://ejournal.uin-suska.ac.id/index.php/psikologi
Jurnal Psikologi oleh Fakultas Psikologi disebarluaskan di bawah Lisensi Creative Commons Atribusi 4.0 Internasional.