DETERMINANTS OF FINANCIAL SATISFACTION IN GOPAY USERS WITH GENDER AS A MODERATOR (Case Study of University Students in the City of Pekanbaru)

Desi Novita Sari, Yessi Nesneri

Abstract


Financial satisfaction is a component of well-being that includes both subjective and objective factors related to one's financial resources to experience happiness. This study aims to find out financial knowledge, financial skills, financial attitudes, and financial behavior with gender as a moderator. The number of students in Pekanbaru is 129,851, which is used as a quantitative population analysis. The sampling method uses nonprobability sampling with an Accidental Sampling approach. The sample for this study consisted of 275 respondents. The results of this study show that financial knowledge, financial skills, financial attitudes, and financial behavior have a positive and significant influence on financial satisfaction. The influence of financial knowledge on financial satisfaction with gender as a moderator has a positive impact on this relationship. Meanwhile, the influence of financial ability, financial attitudes, and financial behavior on financial satisfaction with gender as a moderator did not have a significant positive impact on this relationship.

 


Keywords


Financial Knowledge, Financial Skills, Financial Attitudes, Financial Behavior, Financial Satisfaction

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References


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Adiyanti, A. I., & Pudjihardjo, M. (2015). Using the E-Money Service. Scientific Journal of Accounting and Business, 3(1), 1–13.

Armilia, N. & Y. I. (2020). FACTORS THAT AFFECT THE FINANCIAL SATISFACTION OF FINANCIAL TECHNOLOGY USERS IN SURABAYA. Journal of Management Sciences, 08(01).

Candra, J. W., & Memarista, G. (2015). Factors Affecting Financial Satisfaction in Petra Christian University Students. Finesta, 3(2), 1–6.

Debbie Duncan and Debbie Duncan. (2019). The Influence of Financial Attitude, Financial Behavior, and Financial Knowledge on Financial Satisfaction. Managerial and Entrepreneurship, 1(2), 172–181. https://doi.org/https://doi.org/10.24912/jmk.v1i2.5076

Jatmiko, B. P. (2018). Fintech Contributes IDR 25.97 Trillion to the National Economy - Kompas.com. In https://ekonomi.kompas.com/read/2018/08/28/150923726/fintech-sumbang-rp-2597-triliun-ke-perekonomian-nasional.

Kartika et al. (2020). Knowledge, experience , financial satisfaction , and investment decisions : Gender as a moderating variable. Journal of Management and Entrepreneurship, 22(1), 57–64. https://doi.org/https://doi.org/10.9744/jmk.22.1.57

Kustono, A. S., Nanggala, A. Y. A., & Mas'ud, I. (2020). Determinants of the Use of E-Wallet for Transaction Payment among College Students. Journal of Economics, Business, & Accountancy Ventura, 23(1).

Rahmatillah Intan, Novirani Dwi, N. F. R. (2018). ANALYSIS OF THE INFLUENCE OF FINTECH TECHNOLOGY USE BEHAVIOR ON THE MILLENNIAL GENERATION IN THE CITY OF BANDUNG. VII National Seminar on Quality Management & Engineering.

Safitri, T. A. (2020). The Development of Fintech in Indonesia. 1st Borobudur International Symposium on Humanities, Economics and Social Sciences, 436, 666–670.

Soetiono S, Kusumaningsih; Setiawan, C. (2018). Indonesian Financial Literacy and Inclusion (Edition 1, C). Rajawali Press.

Sugiyono. (2013). Qualitative Quantitative Research Methods and R&D. Alphabet.

Swapnil, U., Ashish, K., & Harshali, P. (2020). Perceived eWallet security: impact of COVID-19 pandemic. Journal of Management, p.

Wibowo. Mind. (2016). Analysis of Fintech Regulations in Building the Economy in Indonesia. Master of Electrical Engineering Program. Mercu Buana University, 6(01).

Woodyard, A. S., & Robb, C. A. (2016). Consideration of Financial Satisfaction: What Consumers Know, Feel and Do from a Financial Perspective. Journal of Financial Therapy, 07(02), 41–61. https://doi.org/https://doi.org/10.4148/1944-9771.1102




DOI: http://dx.doi.org/10.24014/marwah.v24i1.36925

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